Shipping Policy
Shipping Policy for GlowNest
Last updated: [Insert Date]
Thank you for shopping with GlowNest. We are committed to delivering your order in a safe and timely manner. Please review our shipping policy below.
1. Order Processing Time
- All orders are processed within 1β3 business days (excluding weekends and public holidays).
- Orders placed after [cut-off time, e.g., 6 PM IST] will be processed the next business day.
- During peak seasons or sales, processing times may be slightly delayed.
2. Shipping Time
- Within India: Estimated delivery time is 3β7 business days.
- International Shipping (if applicable): Delivery may take 7β15 business days, depending on the destination.
- Delivery timelines are estimates and not guaranteed.
3. Shipping Charges
- We offer free shipping on orders above βΉ[amount].
- For orders below this amount, a standard shipping fee of βΉ[amount] will be applied at checkout.
- International shipping charges (if applicable) will be calculated at checkout.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email/SMS with a tracking number.
- You can track your order through the courier partnerβs website.
5. Delays & Issues
- While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Courier delays
- High demand periods
- GlowNest is not liable for delays caused by third-party shipping partners.
6. Incorrect Address
- Please ensure your shipping address is accurate.
- GlowNest is not responsible for orders delivered to incorrect addresses provided by customers.
- Additional charges may apply for re-shipping.
7. Failed Delivery Attempts
- Our delivery partners will attempt delivery 2β3 times.
- If the delivery fails, the order may be returned to us.
- Re-shipping charges may apply.
8. Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
- We will assist you with a replacement or refund after verification.
9. Cash on Delivery (COD)
- COD is available on selected orders.
- Additional COD charges may apply.
- Please ensure availability at the delivery address to avoid failed delivery.
10. Contact Us
If you have any questions regarding shipping, feel free to contact us:
- care@glownestglobe.com